Terms of service

Terms of Service – Souq Al-Wafra

Welcome to Souq Al-Wafra. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

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1. General Conditions

• By using our store, you confirm that you are legally eligible to enter into a binding agreement.

• We reserve the right to refuse service to anyone for any reason at any time.

• You agree not to use our products or services for any unlawful or unauthorized purpose.

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2. Products & Services

• All products are subject to availability.

• We make every effort to display product descriptions, images, and prices accurately; however, we do not guarantee that all information is error-free.

• We reserve the right to modify or discontinue any product or service without prior notice.

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3. Pricing & Payments

• All prices are listed in the applicable currency and may change without notice.

• Payments are processed securely through third-party payment providers.

• Souq Al-Wafra is not responsible for payment gateway errors or delays.

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4. Orders & Acceptance

• Placing an order does not guarantee acceptance.

• We reserve the right to cancel or limit orders at our discretion, including suspected fraud or incorrect pricing.

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5. Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier or external factors.

• Souq Al-Wafra is not responsible for delays caused by shipping partners or unforeseen circumstances.

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6. Returns & Refunds

• Returns and refunds are governed by our Return & Refund Policy, available on our website.

• Please review the policy before placing an order.

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7. User Information

• You agree to provide accurate, current, and complete information when making a purchase or creating an account.

• You are responsible for maintaining the confidentiality of your account details.

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8. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of Souq Al-Wafra and may not be copied, reproduced, or used without written permission.

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9. Limitation of Liability

• Souq Al-Wafra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our liability, if any, is limited to the amount paid for the product purchased.

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10. Governing Law

• These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

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11. Changes to Terms

• Souq Al-Wafra reserves the right to update or modify these Terms of Service at any time.

• Continued use of the website after changes constitutes acceptance of the updated terms.

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12. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: souqalwafra@gmail.com
📞 Phone: 04 428 3301